WebXHandle
WebXHandle

At WebXHandle, we are committed to delivering exceptional services and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions regarding refunds for our services. Kindly read the following carefully before making a purchase.

Refund Eligibility:

  • WebXHandle offers refunds only for projects that are still in the initial state.
  • A project is considered to be in the initial state if no substantial work has been undertaken on it.

Non-Refundable Situations:

  • Once the project work has commenced, we regret to inform you that we cannot provide a refund.
  • If you decide to cancel the project after the work has started, the amount paid will not be eligible for a refund.

Refund Request Procedure:

If you wish to request a refund for an eligible project in the initial state, you must contact our Customer Support Team at support@webxhandle.com within the above time frame.

Your refund request should include the order details, the reasons for the refund, and any relevant documentation.

Refund Processing:

  • Once we receive your refund request and verify its eligibility, we will initiate the refund process.
  • The refund will be issued to the original payment method used during the purchase.
  • The processing time for refunds may vary based on the payment method and the corresponding financial institutions involved.

Partial Refunds:

  • In certain cases, we may offer partial refunds for services that have not been fully rendered but have already undergone some initial work.
  • The decision to grant a partial refund will be at the sole discretion of WebXHandle.

Change of Project Scope:

  • If there is a change in the project scope during the initial phase, we may provide a partial refund, depending on the extent of the changes made.
  • The determination of the refund amount will be evaluated on a case-by-case basis.

Modifications to the Refund Policy:

  • WebXHandle reserves the right to modify or update this Refund Policy at any time without prior notice.
  • Any changes to the Refund Policy will be effective immediately upon posting on our website.

Please note that by making a purchase with WebXHandle, you agree to the terms and conditions of this Refund Policy. If you have any questions or concerns regarding refunds or our services, please contact our Customer Support Team for assistance.

Last updated: 27 July, 2023